From our technicians

When we tell people not to bother repairing it

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How long should each appliance actually last?

Every repair company says it will tell you honestly when a machine is finished. Rather less common is being told what the test actually is, so here it is.

The rule

If the repair costs more than half the price of a comparable new appliance, and the machine is past two thirds of its expected life, replacement is the better spend. Neither test decides it on its own. A five-year-old machine with an expensive problem is usually still worth fixing; a fifteen-year-old machine with a cheap one certainly is.

Expected life, roughly

  • Refrigerator: thirteen years, less for a side-by-side with a dispenser.
  • Washer: eleven years. Front-loaders shorter if they have never been left open to dry.
  • Dryer: thirteen years, and largely decided by how well the vent was run.
  • Dishwasher: ten years, and hard water shortens it noticeably.
  • Range or wall oven: fifteen years and often a good deal longer, because there is less to go wrong.

The problems that usually end it

A sealed system leak on a refrigerator past ten years. A washer that needs both the bearing and the outer tub, because on most designs those come as one assembly. A dryer with a cracked drum. Any machine needing two major parts in the same visit.

The problems that never should

Anything on the drain side. Any door seal, hinge or latch. A control board on a premium machine, which sounds expensive and is still a fraction of a replacement. Fans, thermostats, igniters, valves.

The part nobody mentions

A built-in appliance is worth repairing well past the point where a freestanding one is not, because replacing it means matching an opening that may no longer be a standard size. The same problem gives two different answers depending on where the machine sits.

Call (847) 555-0142.

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