Why Choose Us

Every company in this trade calls itself fast, fair and friendly. Below is what each of those words commits us to, in terms specific enough to be held to.

We Publish Our Prices

Every common job has a starting figure published on the pricing page, before you dial. Almost nobody in this trade publishes anything, and the reason is straightforward: a number in advance removes the room to set the price once somebody is already standing in the utility room.

Licensed, insured and background-checked

Every technician on our payroll is licensed for the work they do, insured, EPA-certified for refrigerant handling, and background checked, and the person at your door works for us rather than for a subcontractor.

Diagnosis Before Quoting

The technician tests the equipment instead of guessing from what you described on the phone. Two machines can present the identical problem for entirely different reasons, and the difference between them is often the difference between a small part and a large one.

A Fixed Price, Agreed First

You approve a fixed figure once the diagnosis is done, before anything is opened. Approve it and the diagnostic fee rolls into the labor. Nothing is added afterwards.

An Honest Answer About Replacing

There are repairs we will talk you out of. If the cost is more than half a comparable new appliance and the unit is past two thirds of its life, we will say so, even though it costs us the job. It is the reason people call us back.

Open Seven Days a Week

We answer 7am to 8pm on weekdays, 8am to 6pm on Saturday and 9am to 4pm on Sunday. A refrigerator does not wait until Monday and neither do we.