We repair Thermador appliances
Thermador invented the wall oven and the downdraft, and the star burner and Freedom columns are still what people specify it for.
The star burner, the wall oven it invented, and the Freedom columns.
What Thermador builds, and what we service
- Freedom column refrigerators and freezers
- Wine columns
- Pro Harmony and Pro Grand ranges
- Wall ovens and steam ovens
- Star burner and Freedom induction cooktops
- Dishwashers with Star-Dry
Problems we see most on Thermador
- All burners sparking at once Moisture, or the spark module. After a boil-over it is almost always moisture.
- Freedom induction not seeing a pan The coil array, or the pan. We test with a known pan before quoting anything.
- Column door sitting proud The hinge cartridge, which wears out under the weight of a panel-ready door and is expected to be replaced periodically.
Why the manufacturer matters
Thermador is known for the star burner, the wall oven it invented, and the Freedom columns. Those design decisions determine how the appliance fails, and therefore the order in which a refrigerator should be examined.
A technician who follows the same routine on every appliance will find the right part eventually, after replacing several wrong ones. That is a slow and expensive way to work, and the customer is the one who pays for it. Knowing the manufacturer narrows the diagnostics to a few measurements.
Parts and pricing
We fit genuine Thermador parts wherever they can still be sourced, and the ones that fail most often are carried on the van. If a part for an older appliance is no longer made, we will tell you and explain the alternatives rather than substituting something similar without mentioning it.
You are given the cost of the part and the cost of the labor as two separate lines, agreed before work begins and recorded on the invoice with the part number. Our labor is warranted for 30 days.
Have this ready when you call
The model number. On Thermador appliances it sits on the door frame, behind the kick plate or on the rear panel, depending on what you own. If the plate has worn, photograph it and send it to us; we can usually read what is left. Once the model is confirmed, the parts known to fail on that exact appliance are loaded before the van leaves Stonegate.
Thermador work we take
In-home refrigerator, oven / range, dishwasher work on Thermador equipment, with the price agreed before anything is opened.
To book a Thermador repair call (844) 969-3281
We provide some other appliance services like: Refrigerator Repair, Oven and Range Repair, Dishwasher Repair
Book your repair
Choose a day and a time that suits you. The form takes about a minute, and somebody confirms the appointment by phone or text.