We repair Samsung appliances
Samsung sells more refrigerators here than anybody, and almost all the service calls come from the doors and the ice maker.
Door design and ice systems that define both its appeal and its service calls.
What Samsung builds, and what we service
- French-door and Bespoke refrigerators
- Family Hub models
- Front-load and top-load washers
- Dryers including heat pump
- Dishwashers
- Flex Duo ranges and wall ovens
Problems we see most on Samsung
- Ice maker frozen solid The well-known one. It is corrected with a duct and a seal, not with another defrost cycle.
- Drains but will not spin Suspension rods, or the rotor position sensor.
- Hub screen dead, refrigerator fine The display is a separate unit. The refrigeration does not depend on it.
Why the manufacturer matters
Samsung is known for door design and ice systems that define both its appeal and its service calls. Those design decisions determine how the appliance fails, and therefore the order in which a refrigerator should be examined.
A technician who follows the same routine on every appliance will find the right part eventually, after replacing several wrong ones. That is a slow and expensive way to work, and the customer is the one who pays for it. Knowing the manufacturer narrows the diagnostics to a few measurements.
Parts and pricing
We fit genuine Samsung parts wherever they can still be sourced, and the ones that fail most often are carried on the van. If a part for an older appliance is no longer made, we will tell you and explain the alternatives rather than substituting something similar without mentioning it.
You are given the cost of the part and the cost of the labor as two separate lines, agreed before work begins and recorded on the invoice with the part number. Our labor is warranted for 30 days.
Have this ready when you call
The model number. On Samsung appliances it sits on the door frame, behind the kick plate or on the rear panel, depending on what you own. If the plate has worn, photograph it and send it to us; we can usually read what is left. Once the model is confirmed, the parts known to fail on that exact appliance are loaded before the van leaves Stonegate.
Samsung work we take
In-home refrigerator, washer, dryer, dishwasher, oven / range work on Samsung equipment, with the price agreed before anything is opened.
To book a Samsung repair call (847) 555-0142
We provide some other appliance services like: Refrigerator Repair, Washer Repair, Dryer Repair, Dishwasher Repair, Oven and Range Repair
Book your repair
Choose a day and a time that suits you. The form takes about a minute, and somebody confirms the appointment by phone or text.