Request Service
Call us today - (847) 555-0142Choose a day and a two-hour arrival window. We confirm by phone or text, so you know who is coming before anyone knocks on the door.
Booking Takes About a Minute
Tell us what the equipment is, who made it, and what it is doing wrong. Choose the day that works for you and we confirm the arrival window by phone or text.
When we can come
We answer seven days a week, 7am to 8pm on weekdays, 8am to 6pm Saturday and 9am to 4pm Sunday. Calls placed before noon are normally scheduled the same day across most the north suburbs neighborhoods, and everything else gets the next available slot. Refrigeration calls are placed ahead of everything else on the board.
What you will pay
Every common problem carries a published starting price on the pricing page, so the number is available before you commit to anything. The exact price is confirmed in writing once the diagnostics is done and before work starts.
Prefer to talk it through?
Some problems are much easier to describe than to type. If you would rather explain it out loud, call us, and there are occasions when we can talk you through the fix at no charge.
- Monday - Friday7:00 AM - 8:00 PM
- Saturday8:00 AM - 6:00 PM
- Sunday9:00 AM - 4:00 PM
From booking to a working appliance
Tell us what has happened
Call us or book online. It helps to know the brand, the model number if you can reach it, and what the appliance is doing differently from usual. The more you can tell us, the better the chance the right part is already on the van.
We find the cause
A technician arrives within a two-hour window and tests the appliance rather than assuming. You will hear what has failed, and why it failed, explained in terms you can repeat to somebody else.
You approve the price
We quote one price covering the part and the labor together, before anything is opened. Once you approve it, most repairs are finished during that same visit and the warranty is printed on your invoice.
Three things that speed up your repair
The model number
On the door frame, behind the kick plate, or inside the drawer runner. With it, the right part usually travels with the technician.
What it is actually doing
"Warm on the fridge side, freezer fine" narrows a diagnostics far more than "it is broken". Error codes help too.
Room to work
Built-in appliances have to be drawn out of their opening. Moving anything stored around them beforehand shortens the visit, and the visit is what you are paying for.
Need it looked at today?
Calls placed before noon are normally scheduled the same day. There is no surcharge for evenings or weekends.