Request Service
Call us today - (847) 555-0142Pick a day and a two-hour arrival window. We will confirm by phone or text, and you will know who is coming before they knock.
Booking Takes About a Minute
Tell us what the equipment is, who made it, and what it is doing wrong. Choose the day that works for you and we confirm the arrival window by phone or text.
When we can come
We answer seven days a week, 7am to 8pm on weekdays, 8am to 6pm Saturday and 9am to 4pm Sunday. Calls placed before noon are normally scheduled the same day across most the north suburbs neighborhoods, and everything else gets the next available slot. Refrigeration and no-heat calls are placed ahead of everything else on the board.
What It Will Cost
Starting prices for every common problem are listed on the pricing page, so you can check before you book. The exact figure is confirmed in writing once the diagnosis is done and before work starts.
Prefer to talk it through?
Some problems are easier to describe out loud, and occasionally we can talk you through a fix over the phone at no charge.
- Monday - Friday7:00 AM - 8:00 PM
- Saturday8:00 AM - 6:00 PM
- Sunday9:00 AM - 4:00 PM
From booking to a working appliance
Tell us what it is doing
Call or book online. Give us the brand, the model number if you have it, and what the appliance is actually doing. The more detail, the more likely the part is already on the van.
We diagnose it properly
A technician arrives inside a two-hour window, tests the appliance rather than guessing, and explains what failed and why in plain language.
You approve a fixed price
You get a flat quote before anything is opened up. Approve it and most repairs are completed the same visit, with the warranty printed on your invoice.
Three things that speed up your repair
The model number
On the door frame, behind the kick plate, or inside the drawer runner. With it, the right part usually travels with the technician.
What it is actually doing
"Warm on the fridge side, freezer fine" narrows a diagnosis far more than "it is broken". Error codes help too.
Access to the appliance
Built-ins need to be pulled forward. Clearing the surrounding area saves time you would otherwise be billed for.
Need it looked at today?
Calls placed before noon are normally scheduled the same day. There is no surcharge for evenings or weekends.